Frequently Asked Questions
Everything you need to know about Knog gear and services.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure tags are attached and the product shows no signs of wear.
Are Knog products covered by a warranty?
Yes, all our high-performance gear comes with a 2-year limited warranty against manufacturing defects to ensure you can train with confidence.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer bulk discounts for sports teams?
Absolutely. For team or club inquiries regarding bulk orders, please contact our sales department through the 'Bulk Orders' link at the bottom of our page.