Returns & Exchanges
We want you to be fully equipped for your next adventure, which is why we offer a 30-day return window for all unused Knog gear in its original packaging. If your equipment doesn't meet your expectations, we are committed to making it right through a simple exchange or refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags and manuals are included to qualify for a full refund.
Label and Post
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing